We are committed to maintaining privacy and maintaining the security of any personal information which we receive from you. Please read this statement to understand how we use and protect the information you provide to us.
We are committed to responsible data management and subscribe to the principles of data protection legislation in the United Kingdom. Our Data Protection Registration number is Z177841X.
By entering this site you consent to the collection, use and transfer of your information under the terms of this statement.
Where we refer to "we" or "Drydens" means Drydens Limited which trades under the name of drydensfairfax solicitors, a limited company registered in England and Wales (number 06765260) with its registered office at 4th Floor, Fairfax House, Merrion Street, Leeds LS2 8BX and "our" shall be construed accordingly.
1. Accessing and updating data
Under the Data Protection Act 1998, you may ask us to provide you with the details of any personal information that we hold about you. Such requests should be sent to the Compliance Team at drydensfairfax solicitors, 4th Floor, Fairfax House, Merrion Street, Leeds LS2 8BX. Please note that an official fee will be payable. We or our clients are entitled by law to charge this fee to meet our costs in providing you with details of the personal information we hold about you.
If you believe that any information we hold about you is incorrect or incomplete or you have any comments, queries or requests relating to our use of your personal information, you should write without delay to the Compliance Team. Any information which is found to be incorrect will be promptly corrected.
2. Information that we collect and use about you
We may obtain personal information about you when you use this site. If you make enquiries regarding our services or careers with us you will be asked to enter personal information including, but without limitation, your name and contact details.
You will know when we are collecting information intended to be kept for future use because the web page will contain a link to this statement. Personal data about you and your circumstances which you share with us through our website, telephone calls, emails or otherwise can be used by us. We may also receive personal data about you from third parties, our clients and credit reference agencies. The information we collect may include your name, address, date of birth, e-mail address, telephone number, debt account information, payment history and credit reference information.
We also collect ‘sensitive personal data’ as defined by the Data Protection Act 1998. Such sensitive data may include such things as physical health or mental health issues. We are required to understand whether our customers may be considered to be vulnerable. Therefore we may ask for further information and sensitive details from you or you may provide such personal data yourself. This information will only be shared with our clients with your explicit consent and solely for debt collecting purposes.
All personal information given to us through this site will only be held and used with care and in accordance with this statement and the Data Protection Act 1998.
3. Use of information
The personal information on our database about you is not available for sale, loan, rent licence or use by third parties without your consent except as set out in this statement.
Our use of your personal data is for the legitimate interests of our business. The information may also be used to administer, support, improve and develop our business.
- to allow us to manage your account including making payment plans to suit your individual circumstances;
- carry out analysis on your account to determine whether you are likely to pay your debts; assess affordability which allows our clients to make financial decisions;
- consider your payment history, account usage, check and update your contact details and locate you
Please note that as a user of our website you are responsible for keeping any passwords used to access your personal account information confidential.
Each web page access is recorded in a log file. The contents of the log file are analysed to determine how many visitors we serve, what pages they look at most, and from where they connect. This information is not shared with anyone outside our associates or affiliates.
4. Credit Reference Agencies
We may obtain personal data about you from Credit Reference Agencies who hold personal data about customers for debt collecting purposes. We may check your credit history, verify your identity (or someone linked to you), to locate you. They hold address details and personal data from various sources such as public records, electoral roll, county court judgements, bankruptcy and insolvency data. They hold information on how you have maintained credit accounts.
Cookies are small amounts of information which we may, from time to time, store on your computer. Unless you have indicated your objection when disclosing your details to us, our system may issue cookies to your computer when you log on to this site. Cookies are used when entering our site to record the location from where you arrived. They make it easier for you to log on to and use the site during future visits and allow us to monitor website traffic and to personalise the content of this site for you. This information is used for tracking visitors that come from our affiliate sites.
You may set up your computer to reject cookies (go to Tools then select Internet Options. Choose the Privacy tab and move the slide to the top to block all cookies) although, in that case, you may not be able to use certain features on this website.
6. Disclosure of your information
The information you provide to us will be held on our computers in the United Kingdom and accessed by or given to our staff working within the United Kingdom. We may share your personal data with third parties such as our clients, suppliers who provide goods and services or sub-contractors to whom we sub contract certain services. These sub-contractors or suppliers are our data processors and may only use your personal data in a specified way.
We may share non-personal aggregate statistics (group) data about visitors to this site and traffic patterns with our associates, affiliates or other parties within the United Kingdom.
If we enter into a joint venture or we are or our business is sold to or merged with another company or business entity, your information may be disclosed to our new business partners or owners.
We will co-operate with law enforcement agencies as well as related third parties to enforce laws such as fraud and other rights. You authorise us to disclose any information about you to such law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with the investigation of fraud or other activity that is illegal or may expose us or you to legal liability.
7. Security and data retention
In addition to this statement your personal information is protected in the United Kingdom (but not for the avoidance of doubt outside the United Kingdom) by the Data Protection Act 1998. Under this Act we will only process any personal information we hold about you in a lawful and fair manner. We will keep your personal data secure to prevent access by unauthorised third parties and against processing, accidental loss, destruction and damage. Information provided will be stored for a reasonable period or for as long as the law requires and may be used for analysis purposes as provided in this statement.
8. Statement changes
Any changes to this statement will be posted on this site and where appropriate, through email notification and will take effect immediately. This statement was last updated in December 2016.
Cookies are small files that websites save to your computer. They are there to make the site work better for you, and to help us understand how people use the website. These cookies are not used to identify you personally, they do not store personal information such as your name or postal address, but can remember activities and preferences chosen by you and your browser.
You can manage cookies by controlling which cookies are saved or by deleting them, if you wish. For more information on cookies, visit the official ICO website at https://ico.org.uk/for-the-public/online/cookies/.
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To find out how to delete cookies, please refer to your web browser’s help section. More information is also available on the Interactive Advertising Bureau’s site, All About Cookies.
Version 1.2 12/2016